These shipping terms apply to all customers who shop on this website.. They are intended to clarify the relevant information and regulations during the shipping process and ensure that your shopping experience is smooth.

Shipping Company
Domestic Shipping
We mainly cooperate with Deutsche Post for shipping within Germany. Deutsche Post is a leading logistics service provider in Germany with an extensive distribution network and a professional logistics team to ensure that packages are delivered safely and on time.

International Shipping
For international shipping, we cooperate with DHL International Express. DHL is a world-renowned logistics company with rich international shipping experience and efficient shipping capabilities to quickly deliver your packages to all parts of the world.

Shipping Time
Domestic Shipping

  1. Standard Shipping: Under normal circumstances, the standard shipping time within Germany is 2 working days after the order is placed. This time is calculated from the time the order is confirmed to be shipped, and weekends and public holidays are not counted as working days.
  2. Expedited Shipping: If you choose the expedited shipping service, the package will be delivered within 1 working day after the order is placed. Expedited shipping services require an additional fee, which will be displayed on the checkout page.

International Shipping
International shipping time varies depending on the destination country and region. The following is an approximate shipping time range:

  1. Europe: 7 working days after ordering.
  2. North America: 9 working days after ordering.
  3. Asia, South America and Africa: 14 working days after ordering.
    Actual shipping time may be affected by customs clearance, weather conditions, holidays and other factors.
    Package Tracking
    You can get the tracking number of the package on the order confirmation page. Enter the tracking number through the official website of Deutsche Post (domestic shipping) or DHL (international shipping) to check the shipping status of the package in real time.
    Force Majeure
    If the shipping is delayed or cannot be transported normally due to force majeure (such as natural disasters, etc.), we will notify you in time and try our best to take measures to reduce the impact, but we will not bear any losses caused by it.
    Modification and Update
    We reserve the right to modify and update these shipping terms at any time, and the modified terms will be published on this website. Please check these shipping terms regularly for the latest information.
    Contact Us
    If you have any questions or suggestions about these shipping terms, please feel free to contact us at the following:
    Email: [email protected]

Phone: +49 15510340440

By placing an order on this website, you agree to accept all the contents of these shipping terms. Thank you for your understanding and support!