Thank you for purchasing our Silicone Spatula Protector. We hope you are satisfied with your purchase. If you need to return an item, please read the following return policy carefully:

Return Period
You have 30 days from the date you received the item to request a return. Late requests will not be accepted.

Return Conditions

Items must be in original condition, unused, with all tags and packaging.
If the item is defective or damaged, please contact us immediately upon receipt so that we can handle the issue for you.
Return Process

Please contact us through our customer service channel with your order number and reason for return.
We will provide you with a return authorization and detailed return instructions.
Please send the item back with the return authorization.
Shipping Responsibility

If the item is returned due to defective or wrong shipment, we will cover the return shipping costs.
If the item is returned for personal reasons (such as dislike, not as described, etc.), the return shipping costs are borne by the customer.
Refund Processing
Once we receive the returned item and confirm that it meets the return conditions, the refund will be processed within 10 business days. Refunds will be made via the original payment method.

Non-returnable items
Items that are not returnable are:

Items that have been used or not fully packaged.
Items that are damaged due to unnatural reasons (e.g., damage caused by unintended use).
Customer Service
If you have any questions or need further assistance, please feel free to contact our customer service team. We will be happy to provide you with support and solutions.

Email:[email protected]

Phone: +49 15510340440

Thank you for your understanding and support, we look forward to providing you with better service!